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FAQ

What are the details of the optional Studio subscription plan?

The optional Studio plan currently includes 100GB of automatic cloud backup, project collaboration, auto soundcheck and compression & delay effects for $7.99 per month.

Cloud back-up ensures that if you lose your phone you can restore your Audigo projects when you reinstall the app. Cloud back-up also allows you to use Audigo on multiple iOS devices and enables the remote collaboration feature. Cloud back-up requires your iPhone to be on an internet connected Wi-Fi network and works in the background even with the app closed.

With project collaboration, you can share projects with up to four other Audigo users who can then record additional tracks in the project, as well as mix and edit – all in the app and from anywhere

Auto Soundcheck quickly takes care of setting levels prior to recording and works with up to four mics simultaneously. You’ll get to creating even faster.

Compression helps to reduce the difference between the loudest and softest parts of a track to give it a more even and consistent level.

With Delay you can select from five adjustable presets - Doubler, Slapback, Stereo, Medium and Long. Delay can be great for filling out vocals and adding depth to any recording.

When you purchase Audigo you can try out the Studio plan for a month for free. After that your credit card will be charged $7.99/month until you cancel. You can cancel at anytime through your account page.

Do I have to pay a monthly subscription to use Audigo?

No. A subscription is not required. The Audigo mic works with the free Audigo app to record audio wirelessly and sync automatically with video. Audigo does have monthly plans that offer additional features like remote collaboration, cloud storage, and advanced editing and effects, but those are not required to use the microphone for basic recording.

How does Multi-Mic recording work?

With our latest software update, Audigo can now support recording with up to four of our wireless smart microphones at the same time, all connected to the same iPhone. Our patented multi-sync technology ensures the timing accuracy of your recordings.

Each microphone captures a separate audio track into a single project that you can then mix and edit right in the app. A video captured with the app at the same time is automatically synced with the audio mix.

You can find more details on how to set up and record with multiple Audigo microphones in our How to Multi-Mic blog post.

Do you ship outside the U.S.?

Currently Audigo is only available in the U.S. We are looking to launch in Canada, Mexico, Europe and Australia in 2024. Please sign up on our international email list to be notified.

Does Audigo work with Airpods?

Yes. Apple-brand AirPods and headphones can be used during multi-track recording and audio & video playback. We do not currently support other brands of wireless Bluetooth earbuds or headphones but they may work.

Does Audigo work with Android devices?

Currently the Audigo app is for Apple iOS only but we plan on releasing an Android app later in 2024. Please sign up on our Android email list to be notified.

What are your return, cancellation, and warranty polcies?

We have a 30-day Return Policy. For holiday gift purchases we have extended it to January 15th, 2024. You may cancel a subscription at any time. We have a 1-year Limited Warranty. See details at https://www.audigolabs.com/warranty

Does the Audigo app work on an iPad?

We do not have a native iPad app at this time but our iPhone app will work on an iPad running iOS 15 or higher.

Do you have a windscreen for the Audigo microphone?

We do not currently offer a windscreen directly but we highly recommend this one on Amazon.com. It fits very well.

Is there any delay, compression or latency with the wireless connection?

No. With Audigo the recording actually happens on the microphone to the internal memory, so there is no risk of a poor connection, data compression or delay ruining the recording. Once you stop recording, the audio is automatically transferred to the app and synchronized with your project.

Can I use Audigo with Instagram, TikTok, YouTube and other apps?

You can create video and audio projects with the Audigo mic and app and share directly to these platforms through our app. Our microphone does not connect directly to other apps as an audio source.

Can I use Audigo as a USB mic with a laptop and DAW, video conference or podcast applications?

Audigo does not function as a USB microphone to connect to a laptop or desktop computer but all audio and video recordings made with Audigo can be easily transfered to other devices using Airplay or through a cloud service like Google Drive or iCloud.

Does Audigo record sound in 360 degrees?

Audigo is not a 360 degree mic. Audigo uses a mid-side pair of condenser microphones - giving the user the flexibility to choose between a directional microphone for superior ambient noise rejection or a variable-width stereo microphone. Unlike other products, Audigo allows users to adjust these settings after the recording has been captured - so you can choose which setting is best for each track as you edit them.

What are the file formats?

Audigo will export audio files as .wav & .m4a and video files as .mov. Additional file format support will be rolled out over time.

What quality is the video?

The Audigo app can capture video in 4K or 1080p at either 24, 30, or 60 fps. Availability of video quality settings will be dependent on your iPhone version.

Can I export stems (ie: individual tracks) from projects?

Yes, the Audigo app can support the export of all the files in a given project as individual .wav and .mov files.

Can I order as a gift?

Yes. During check-out you will be able to select a shipping address different from the billing address. The gift recipient will be able to create an Audigo account in the app during set-up.